Privacy Policy

At Stonegate Center, your right to privacy is a concern and our long-standing commitment to safeguard the privacy of information our clients entrust to us is essential to our goal to be a top choice for alcohol and drug abuse rehab services. As an integral part of our how we conduct business at Stonegate Center, we protect the confidentiality and security of client and web site users. The purpose of this Privacy Policy is to inform our visitors or web site (Site) users of the types of information we may gather and how we may use that information.

Privacy & Confidentiality Obligation

Stonegate Center is legally bound by State and Fe Patient Health Information (PHI) is protected under the following Federal and State regulations:

Federal Confidentiality Laws

Federal Confidentiality Laws:
42 CFR Part 2, Substance Abuse Confidentiality Regulations

45 CFR Parts 160 and 164, Subparts A and E, known as the Health Insurance Portability and Accountability Act (HIPAA Omnibus Final Rule)

Subtitle D of the Health Information Technology for Economic and Clinical Health (HITECH) Act, part of the American Recovery and Reinvestment Act (ARRA) of 2009

State Confidentiality Laws

Texas Medical Records Privacy Act, Part of the Texas Health and Safety Code, Chapter 181

Texas House Bill 300

Collection of Information

When we need to collect information from you, we will ask you to voluntarily supply us with the information we need.  For example, if you would like to verify your insurance with Stonegate Center, you may fill out the Insurance Verification under the Admissions section which requests information like your name, email, email address, and insurance information including the clients date of birth.  We will use the information provide to check benefits and/or contact you for additional information.  We will use your email address only to provide information you requested, or to communicate as you requested.  If at any time you decide you do not want to receive this information, you may let us know by reply email or use the form to request we no longer contact you.  Providing information to us using any of our on-line forms is voluntary and the information we collect is used for the purpose for which the information is collected and is not shared with any other companies. There are some sections or pages on our Site in which we may request information from you, including your address, phone number, and email address (“User Information”). We collect information so that we can enhance your visit to our Site and provide you with information or content you expressly request. Your personal information is used solely for the purposes for which you are providing it. We take reasonable measures to ensure the information you provide us is reliable for its intended use, accurate, complete and current, including providing mechanisms by which you can amend or update your information.

Securing the Transmission and Storage of Information

When we ask you for personal data in any of our forms online (including our Contact Us Form, Insurance Verification Form, and Sign Up For Our Newsletter), the information is transferred over a Secured Sockets Layer (SSL) line provided you are using an SSL enabled browser such as Google Chrome or Microsoft Internet Explorer.  This ensures that your information is encrypted as it travels over the Internet.  This secure mode is enabled before any such information is transmitted from your computer.  After information reaches Stonegate Center it is stored on a secure server that resides behind a firewall that is designed to block access.

Information Collected by Third Parties

If you request that a Stonegate Center (“Client”) contacts you regarding certain services (“Services”) contained on one of our Sites, Clients may collect additional personal and health information from you. Any information you share with the Client is between you and the Client. Stonegate Center does not have access to or store third party information. Stonegate Center is not responsible for the security, integrity or maintenance of such information.

Use of Information

We treat the information that you provide to us as confidential information.  In accordance with Code of Federal Regulations, Title 42 and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Client and Alumni information is protected.  We will only disclose protected information to individuals on a need-to-know basis and individual(s) authorized by you.  Stonegate Center does everything in its power to maintain compliance with applicable laws and regulations.

The User Information you provide to Stonegate Center will be kept confidential and used only by us and any Client to which you request we provide your information. We require that all Clients agree to use User Information based on our instructions and in compliance with all relevant laws, including HIPAA, regarding protection and use of your personal information and any other applicable security and confidentiality measures. User Information will not be passed or sold to any other party for marketing purposes. We may also share aggregated customer information such as statistics about traffic, sales and related site information, with our business partners and other reputable third-party vendors, but ensuring such aggregated information will not contain any personally identifying information of our Site users. We may disclose or access User Information when we believe in good faith that the law requires it.

Children and Privacy

Special rules apply to children who visit our Site. We do not request personal information about children, such as first and last name or street address and city. We do not store their email or contact information in retrievable form when they send us email.

Reading or Downloading

We only collect and store the name of the browser you use to access the Internet (i.e. Internet Explorer, Google, Yahoo, etc.), the time and date you access our Site and the pages on our Site you visited. We use this information to measure the number of visitors to the different sections of our Site and to help us make our Site more useful and deliver better experience to visitors.

Your Choices

Any information that Stonegate Center collects from you on the Site is information that you specifically and voluntarily provide. You have the option to choose not to provide any or all of the information that is requested on the Site. In the event that you no longer want us to process or utilize your User Information, please contact us at info@stonegatecenter.com and to help us make our Site more useful to visitors.

Cookies

Our Site uses temporary cookie technology, which allows us to store strings of text from our Site to your computer or device to track your visit, and it expires when you clear your cache or turn off your browser. Cookies enables us to keep track of your preferences and activities relating to our Site and help us deliver better Site, content, applications and services for you. These cookies are only temporarily placed on your hard drive and they do not enable Stonegate Center to build or maintain your activity profile over time and across websites. To disable cookies, you can configure your browser or our Site, application or service to restrict cookies or block all cookies. However, disabling cookies may affect your ability to use or access certain parts of our website, applications or services. For more information about cookies and instructions on how to adjust your browser settings to accept, delete or reject cookies, see www.allaboutcookies.org.

Security and Storage Information

At Stonegate Center, we take appropriate measures to secure the personal information you disclose to us and to only release this information to third parties that share our commitment to privacy. However, we cannot guarantee that there will not be any breach and we are not responsible for any security breach or for the actions of any third parties. If you believe your account has been compromised, please contact us at info@stonegatecenter.com.

Server Information

When you use our Site, the servers automatically record information that your browser sends, which may include information such as your IP address, browser type, web request, the date and time stamp of your request and one or more cookies that may uniquely identify your browser.

Transfer of Business Assets

As part of our business strategy, Stonegate Center or substantially all of its assets may be acquired. In such instance, transferred assets will include User Information.

Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you. You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this. We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee. You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this. We may say “no” to your request, nut we’ll tell you why in writing within 60 days. You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. We will say “yes” to all reasonable requests. You can Ask us NOT to use or share certain health information for treatment, payment, or our operations. We are not required to agree to your request, and we may say “no” if it would affect your care. If you pay for a service or health care item out-of-pocket in full, you can ask us not share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless of law requires us to share that information. You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why. We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months. You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly. If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. We will make sure the person has this authority and can act for you before we take any action. You can complain if you feel we have violated your rights by contacting us using the information at the bottom of this page. You can file a complain with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/. We will not retaliate against you for filing a complaint.

Your Choices

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions. In these cases, you have both the right and choice to tell us to: share information with your family, close friends, or others involved in your care; share information in a disaster relief situation. If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety. In these cases, we never share your information unless you give us written permission: marketing purposes; sale of your information, and most sharing of psychotherapy notes. In the case of fundraising: We may contact you for fundraising efforts, but you can tell us not to contact you again.

Our Uses and Disclosures

We typically use or share your health information in the following ways.

We use your health information to treat you. For example, we are a multimodal treatment team so we will share your health information across departments, when warranted, so that your care is individualized and precise.

We can use and share your health information to run our practice, improve your care, and contact you when necessary.

We can use and share your health information to bill and get payment from health plans or other entities. For example, we give information about you to your health insurance plan so it will pay for your services.

We are allowed or required to share your information in other ways—usually in ways that contribute to the public goods, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For additional information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html

Help with public health and safety issues

We can share health information about you for certain situations such as: preventing disease, helping with product recalls, reporting adverse reactions to medications, reporting suspected abuse, neglect, or domestic violence, and preventing or reducing a serious threat to anyone’s health or safety.

Comply with the law

We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.

Research

We do not disclose PHI for research purposes without written consent. Information without patient identifiable date may be used only for generic research.

Work with a medical examiner or funeral director

We can share health information with a coroner, medical examiner, or funeral director when an individual dies.

Address workers’ compensation, law enforcement, and other government requests

We can use or share health information about you with the following entities only if a release of information has been signed: For workers’ compensation claims, for law enforcement purposes or with a law enforcement official; with health oversight agencies for activities authorized by law; and for special government functions such as military, national security, and presidential protectives services

Respond to lawsuits and legal actions

We can share health information about you in response to a court or administrative order, or in response to a subpoena

We will never share any substance abuse treatment records without your written consent, accept if certain conditions apply.

Our Responsibilities

• We are required by law to maintain the privacy and security of your protected health information.
• We will let you know promptly if a breach occurs that may have compromised the privacy and security of your information.
• We must follow the duties and privacy practices described in this notice and give you a copy of it.
• We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html

Changes to this Privacy Policy

You consent to the collection and use of your information by us in accordance with this Privacy Policy by using or accessing our Site. If we update or modify this Privacy Policy, we will post the changes on this page so that you will always have the ability to know what information we collect, as well as how we use the information, and under what settings we deliver the information. Your continued use of our Site after any such changes constitutes your acceptance of the new or revised Privacy Policy.

Disclaimer

By providing my wireless phone number to Stonegate Center, I agree and acknowledge that Stonegate Center may send text messages to my wireless phone number for any purpose, including marketing purposes. Message and data rates may apply. Message frequency will vary, and you will be able to Opt-out by replying “STOP”, assistance can be found by texting “HELP”.

Mobile Messaging Terms & Conditions

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You have a right to receive a paper copy of this Notice.

Questions and Comments

If you have any questions about this privacy policy, please contact us at info@stonegatecenter.com or at our mailing address below:

Stonegate Center
7510 FM 1886
Azle, TX 76020